Your front desk, answered. Every call, every hour.
Pulse gives clinics and pharmacies an AI receptionist that answers patient calls 24/7, books appointments straight into your calendar or EHR, and hands anything clinical to your staff. Built by the engineering team behind production telemedicine platforms.
- Answers in under 2 seconds
- Books into your existing calendar or EHR
- HIPAA-aware by design
- Live in 2–3 weeks
In good company
Your phone is where patients give up
Front desks are stretched thin. Calls go to voicemail during lunch, after 5pm, and every time your staff is with a patient at the counter. Most callers who hit voicemail don't leave a message. They call the next practice on the list.
A traditional medical answering service only takes messages — it does nothing for no-show reduction or after-hours booking. Patients want to book, not wait for a callback.
of inbound calls to medical practices go unanswered
lifetime value of one new patient lost to a missed call
when patients actually call: evenings, weekends, and on their commute
Industry benchmarks: a 7,000-call study across 22 medical practices found 42% of calls went unanswered, and 85% of callers who can't reach a practice on the first try never call back. Dental industry estimates put one patient's lifetime value at $6,000–$10,000+.
One AI front desk. Four jobs it never drops.
Pulse is an AI receptionist for medical clinics, dental practices, and pharmacies.
Answer every call
A natural-voice AI receptionist picks up in under two seconds, around the clock. It handles hours, directions, insurance questions, and routing, and transfers to your staff the moment a caller needs a human.
Book and reschedule appointments
Pulse checks real availability and books directly into your calendar, practice management system, or EHR. Rescheduling and cancellations update your systems instantly, with no double entry.
Run patient intake
New patients complete intake by voice or a secure link before they arrive. Structured answers land in your systems, not in a pile of PDFs.
Cut no-shows
Automated confirmations, reminders, and same-day recovery calls fill the gaps in your schedule and win back missed appointments.
And the part most AI vendors can't do: we wire all of it into the systems you already run, because we are healthcare backend engineers first.
Live in two to three weeks
Most appointment booking AI stops at a calendar link. Pulse goes live against the systems your practice actually runs.
Map your front desk (week 1)
A 20-minute call, then we script your greetings, FAQs, booking rules, and escalation paths with your office manager. You approve every word the AI can say.
Build and connect (weeks 1–2)
We stand up your agent, connect your phone number, and integrate your calendar, PMS, or EHR. You test it on a private line until it feels right.
Go live and improve (week 3+)
We flip it on with full call logs and transcripts in your dashboard. Every month we review real calls with you and tune the agent.
Fixed setup. Simple monthly. No surprise invoices.
Whether you need a dental AI receptionist on a single line or automation across a multi-location group, every plan maps to how your front desk works.
Reception
from $1,500 setup + $349/mo
- AI voice receptionist on your number
- Up to 500 AI call minutes a month
- Calendar booking (Calendly / Google)
- Call transfers to staff
- Call logs and transcripts
- Email support
Practice
from $3,500 setup + $699/mo
- Everything in Reception
- Up to 1,500 AI call minutes a month
- PMS or EHR-connected booking
- Patient intake flows
- Reminders and no-show recovery
- Monthly tuning call
- Priority support
Custom
scoped per project
- Multi-location practices
- Pharmacy and e-commerce integrations
- Custom workflows and portals
- Telehealth platform engineering by the Code Khalaq core team
Every plan starts with a free scoping call and a working test line before you pay for go-live.
Get an exact quoteWe meet your systems where they are
An AI voice agent for healthcare is only as strong as the systems it plugs into — scheduling, records, and pharmacy automation platforms included.
Running something not listed? Custom API integration is our core trade — ask us.
All trademarks belong to their respective owners.
HIPAA-aware from the first line of code
Pulse is engineered like the healthcare platforms we build, not like a chatbot demo. We minimize what the AI ever hears or stores, keep PHI out of places it doesn't belong, and make every conversation auditable.
- PHI minimization and redaction by design
- Encryption in transit and at rest
- Full call logs and audit trails
- Clear escalation: clinical questions always route to your staff
- The AI never diagnoses or gives medical advice
- GDPR-aware for UK/EU practices
We already run production healthcare systems
LifeRx.md — telemedicine at scale
The Code Khalaq team engineered and operates platform infrastructure behind LifeRx.md, a US telemedicine provider, including pharmacy platform integrations and patient, staff, and provider portals — the same category of systems Pulse connects to.
Pulse's patient intake automation and EHR-connected booking are built with that same discipline, not as experiments.
Explore our healthcare work →increase in orders per annum after automation work
An engineering agency, not a no-code shop
Pulse is the productized healthcare arm of Code Khalaq. Explore the full agency at codekhalaq.com →
What healthcare clients say about the team
“Codekhalaq transformed our telemedicine platform. They delivered a scalable solution that handles thousands of patient consultations daily.”
Norma TorresDirector · LifeRx.md
“From concept to launch in 6 weeks. They truly understand healthcare software requirements.”
Dr. Sarah ChenFounder · MedLife LLC
“They delivered our EHR integration ahead of schedule. Professional, reliable, and technically brilliant.”
James PetersonDirector · HealthBridge Medical
Questions practice owners ask us
No. Pulse handles scheduling, intake, and administrative questions only. Anything clinical is routed to your staff by warm transfer or message, following escalation rules you approve.
It transfers to your team during business hours and takes a structured message after hours, then notifies your staff instantly. You define the rules; the AI never dead-ends a patient.
If your system has an API or an integration path, we can connect it — that's our core engineering skill. If it doesn't, we build reliable workarounds like calendar-layer booking with daily sync.
Most single-location practices go live in two to three weeks, including a private testing period on a test number before your real line switches over.
We engineer for HIPAA alignment: PHI minimization, encryption, audit logs, and BAA-ready infrastructure choices, and we'll walk your compliance officer through the exact data flows on the scoping call. We'll never overclaim a certification that doesn't exist.
A flat monthly plan covers hosting, call minutes within your tier, monitoring, and tuning. Your exact number depends on call volume — you'll get a precise quote on the scoping call, and there are no per-seat fees.
Stop losing patients to voicemail
20 minutes with our engineers. You'll leave with a concrete plan and a fixed quote, whether or not you hire us.
Book your 20-minute scoping call
Pick a slot and you're booked — no forms, no back and forth. You'll speak with the team that builds and runs Pulse, not a sales script.
- We map your front deskHow calls, bookings, reminders, and no-shows work in your practice today.
- You see what Pulse would automate firstAnd exactly what it plugs into: your phone line, calendar, PMS, or EHR.
- You leave with a fixed quoteSetup and monthly, in writing, whether or not you go ahead.
20 minutes·no obligation·no prep needed
Calendar not loading? Open it in a new tab.